If you are an iCloud user who has turned on automatic backups, your devices will keep on syncing data to the cloud. You just need to get connected to Wi-Fi and the syncing will take place automatically. However, you might notice messages in your device, which state, “The last backup could not be completed.” In addition, you will also be able to see messages, which indicate that the backup failed.
When you have configured automatic backups, seeing this kind of messages can be quite frustrating. But you don’t need to worry about anything as there are few convenient methods available for you to follow and overcome this frustration.
1. Reboot the device
The first thing you need to do when you see this issue is to go ahead and reboot the device. You can do a force reboot on the iOS device. Then you can try to back up the data to iCloud again.
Here are the steps that you have to follow to get the job done.
- You need to hold down the power button and home button of the iOS device simultaneously, until you can see the Apple logo. This indicates that your device has been forcefully rebooted. You need to wait for few seconds until the device boots up. Then you can go ahead and connect to the Wi-Fi network.
- Now open Settings in your device and access iCloud Backup option. Now you should click the option “Back up Now”.
This should resolve the problem. If it doesn’t work, you can restart the device again and try. You should also make sure that you are connecting to a strong Wi-Fi network. With that, you will be able to overcome the messages that you see.
2. Delete the old iCloud backups and try again
You can also think about deleting the old iCloud backups and trying again. Here are the steps that you will need to follow in order to get the job done.
- First of all, you need to connect the iOS device to the computer. You need to make sure that you have iTunes installed on the computer. Then you can take a local backup to the computer.
- You need to wait until the Then you can go to the Settings app on the device, select iCloud and tap on Storage. Then you can select Manage Storage.
- Now you will need to locate the old backup of iCloud. Once you locate it, you can go ahead and delete.
- Now you need to clear all the network settings in the device. For that, you can go to the iOS Settings, select Reset and then select Reset Network Settings. When you do this, all the network settings will be erased. Therefore, you will have to rejoin the Wi-Fi networks by entering the password.
- You can now join the Wi-Fi network again.
- Now you can go back to settings, select iCloud and then select Backup. With that, you can select Back Up Now.
We have gone through two solutions that you will be able to try out. If no solution out of these two are working, you can think about backing up the device to iTunes on your computer. Then you can turn off iCloud and restore again from the device with the new iTunes backup that you make. The restoration process can be a nuisance. However, going through the trouble is worth because you will be able to fix the issue with automatic backups.