AirPods almost always work great after you connect them to your iPhone, iPad or Apple Watch. However, for some users, headphones may turn off by themselves. After that, they are disconnected, then connected to the device, and in fact it is impossible to use headphones. Fortunately, there is a way to solve this problem.

The main focus of this article is to try to answer the question: “Why do my AirPods keep disconnecting?” and how to deal with it.

Before we start, make sure that:

  • AirPods case is charged;
  • Both AirPods are charged;
  • Bluetooth is enabled on the iPhone, iPad, or Apple Watch;
  • AirPods are located close to your device.

Fixing AirPods Cutting Out

If during this test the sound in the headphones is reproduced without distort or lost connection, then in other situations the following recommendations may help you:

  • Keep your iPhone or other device nearby so that there are no obstacles between you and him, such as walls or doors.
  • If possible, move around, especially when it comes to locations with lots of people or heavy use of the Wi-Fi network, poorly shielded cables, microwave ovens and wireless speakers.

Read more: How to Check AirPods Battery?

AirPods Keep Cutting Out?

If after the fixing described in the previous section, the sound continues to disappear or is interrupted, break the pair with the headphones.

Essentially, you need to unpair your AirPods from your device, and then set them up again:

  • Go to Settings -> Bluetooth;
How to Fix AirPods Keep Disconnecting?
  • Find the device with which you want to break the pair;
  • Press the details button (i);
How to Fix AirPods Keep Disconnecting?
  • Click “Forget This Device”;
How to Fix AirPods Keep Disconnecting?
  • Restart your iPhone;
  • When the iPhone boots up again, pair your AirPods again.

My old article may also help in this situation, I advise you to read: How to Reset your AirPods?

AirPods Keep Disconnecting from Mac

If you are using AirPods (2nd gen) headphones, make sure macOS 10.14.4 or later is installed on your Mac. If you are using AirPods (1st gen) headphones, make sure macOS Sierra or later is installed on your Mac.

Read more: How to Use AirPods with Mac?

Surprisingly, AirPods are very capricious and demanding on the novelty of the technology with which they interact. So, sometimes the headphones simply refused to connect to not the latest computer. What this is connected with is unclear, but the problem is treated by turning Bluetooth on and off.


If the problem with connecting AirPods persists, charge your headphones and case 100%, and then reset AirPods, restart your iPhone or iPad and set up your headphones again. If this does not work, you will have to turn to specialists for help.

It’s the best time to ask questions and give us your feedback in comments.


Hi there! My Name is Vincent Lago! My goal is to share insightful reviews, guides, and manuals for people looking to know more about current solutions for Apple hardware and OS. I have years of technological background knowledge including owning a custom iMacs & PCs which was using for different types of business. And now, I want to share my experience with you.

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